Privacy Policy

Date of last revision: November 24, 2025

This Privacy Policy forms part of the overall agreement between you and NRev, together with the Terms of Service and, where applicable, any Order Form or Data Enrichment Agreement. If there is a conflict between this Privacy Policy and an Order Form or Data Enrichment Agreement, the latter will govern.

1. Who We Are

NRev Labs Private Limited, doing business as “NRev”, provides nRev AI, an autonomous GTM AI engineer designed to understand complex data models and help users launch reliable workflows in minutes.

2. What Is This?

This Privacy Policy explains how we collect, manage, store, and use your information.

• “We,” “us,” “our” refer to NRev.
• “You,” “your” refers to anyone using or considering the use of our services.

Our services include our platforms, websites, apps, and all related features such as products, text, images, videos, or other content.

3. Why Are You Reading This?

We value your privacy and aim to be transparent about how we use your data.

If you have concerns or feedback, contact us at support@nurturev.com.

This Privacy Policy should be read alongside our Terms of Service at https://www.NRev.ai/terms-of-service.

4. Information Collection and Use

When using our services, you may provide information that identifies you personally ("PII") or information that does not.

A. Personally Identifiable Information (PII): What We Collect

We may collect:

• Name
• Email address
• Payment information (incl. credit card details)
• Company information
• IP addresses
• Browser information
• Timestamps
• Page views
• Load times
• Referrers
• Device type and browser information
• Information collected on behalf of our clients

B. How We Use PII

We use your personal information to:

1. Provide our services
2. Perform caching and indexing
3. Contact you about issues, updates, features, offers, and billing
4. Improve website performance
5. Tailor services to your usage
6. Process payments
7. Improve our product
8. Market our services
9. Track unauthenticated user activity via cookies
10. Support advertising

C. Who We Share Your Information With

Stripe, Inc.

Used for payment processing. Data is sent securely and stored by Stripe.Privacy Policy: https://stripe.com/privacy

Legal Compliance

We may share your information when required by law.

Subsidiaries & Service Providers (SOC 2)

We use approved sub processors and service providers as listed in our SOC 2 documentation.

Enterprise Data Processing

Enterprise clients may rely on our Data Processing Addendum (DPA) for rules governing data handling.

5. Your Choices

If you do not register for our services, we do not collect personally identifiable information—unless it is shared by a business client who has obtained permission from its customer.

6. Non-Personally Identifiable Information

We may collect general technical and usage information such as:

• Device details
• OS and browser
• Language settings
• Referring websites/app stores
• Dates and times of activity
• ISP details

7. How Long We Keep Your Information

We retain your personal data:

• While your account is active
• Up to 12 months after account closure
• Longer, where legally required or necessary for dispute resolution

You may request deletion of your PII at any time.

8. Where We Store and Transfer Information

Our operations are based in Pune, Maharashtra, but our servers are in the United States.

International data transfers (especially from the EU) may occur. We use Standard Contractual Clauses (SCCs) to ensure adequate protection.

We do not process data to reveal:

• Race or ethnicity
• Political, religious, or philosophical beliefs
• Trade union membership
• Health or sexual information

For questions, email support@nurturev.com.

9. EU Rights

EU users (and all users globally) have the right to:

• Be informed
• Access data
• Correct inaccuracies
• Erase data
• Restrict processing
• Data portability
• Object to processing or profiling
• Make decisions regarding automated decision-making

Contact help@NRev.com to exercise these rights.

10. California Residents (CCPA)

California residents can:

• Request a summary of collected personal information (up to 2 times per year)
• Request deletion of personal information
• Opt out of sale/sharing of personal data

We do not sell personal data, but honor opt-out requests.Requests: support@nurturev.com.

11. Protecting Your Information

A. Keeping It Safe

We use reasonable, industry-standard security controls including:

• Encryption in transit (TLS)
• Encryption at rest (on request)
• Restricted access to data

While we work to secure your data, no system is completely secure. In case of a breach, we will notify affected parties as required by law.

B. Third-Party Providers

We use services like Stripe and others. Their policies govern their use of your data.

C. Posting Content

Content you share with others may become public. We can delete what we hold, but not what others store.

D. Do Not Track Signals

We recognize and respect DNT signals, though no universal standard currently exists.

E. Minors’ Data

We do not collect data from:

• Children under 13
• Children under 16 in the EU

Parents may request deletion via support@nurturev.com.

12. Compliance

We review and update this Privacy Policy periodically. Complaints will be addressed promptly, and if needed, escalated to appropriate regulatory authorities.

13. General Information

A. No Unsolicited Requests

We will never ask for personal information via unsolicited messages.

B. Changes

We may update this policy. You will be notified of changes, and we will not reduce your rights without your consent.

C. Complaints

Email concerns to support@nurturev.com.

D. Questions

For all questions regarding this policy, contact: support@nurturev.com.

By using our services, you acknowledge that you have read and agree to this Privacy Policy.